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Title: Digitalization of Land Governance: A Kap Study of Land Revenue Department in Punjab, Pakistan
Authors: Shahid, Muhammad
Keywords: Social Sciences
Issue Date: 2020
Publisher: Government College University, Faisalabad
Abstract: Current study has been designed to check the knowledge, attitude and practice about digitalization of land governance. In Pakistan, governments of Punjab have been investing huge amount in delivery of citizen services through information technology network. Punjab is also implementing various digitalization-governance projects. It is the aim of welfare province to provide good governance to its citizens. Digital governance needs the knowledge of requirements of the society which is offered to use information communication technologies (ICT). Digitalization-governance is the realization of good governance through the effective use of information and communication technology. The present study discusses the impact of digitalization and checks the KAP (Knowledge, Attitude and Practices) of the community in Punjab, Pakistan. The present study was conducted in three district of Punjab. A sample of 450 respondents was drawn through purposive sampling technique. Moreover, quantitative data were collected with the help of well-structured interview schedule. Collected data will be analyzed through SPSS. The result shows that a major part (86.9%) of the respondents had knowledge about internet/digitalization of land record, while majority of them never used internet. It was found that knowledge about “acquisition of Fard” and “mutations” services was the highest (80% and 72.0% respectively.) Major part (42.4%) of the respondents was dissatisfied with performance of employees of Land Revenue Records Department and a considerable part (61.1%) of the selected population shared that they faced a lot of difficulty in contacting department officials. On the bases of finding it was concluded and recommended that Registered Haqdaran Zameen (RHZ)i should be prepared according to the Dustoral Amal (دستورالعمل کاغزات) Kagzat ii and read out by the officials at village level in General Assembly after every four years. Mutations which were passed by the ARCs should also be read out at village level. Regular monitoring of the staff is expected to improve the current system. Ending the use of power by the influential could also help in addressing the problems of the system.
Gov't Doc #: 24334
Appears in Collections:PhD Thesis of All Public / Private Sector Universities / DAIs.

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