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Title: Effects of Emotional Labor on Employee Well-Being and Organizational Well-Being of Public Sector School Leaders
Authors: Bibi, Tahira
Keywords: Education
Educational Planning & Management (EPM)
Issue Date: 2022
Publisher: Allama Iqbal Open University, Islamabad
Abstract: Title: Analysis of Burnout among the Heads of Secondary Schools of KP and Development of Burnout Coping Strategies” Pages: 125 Researcher: Tahira Bibi Roll No: AN869013 Supervisor: Dr. Afshan Huma University: Allama Iqbal Open University, Islamabad Pakistan Year: 2020 Discipline: Educational Planning and Management (EPM) Degree: Doctor of Philosophy (Ph.D.) in Education Occupational burnout issue is an increasingly important phenomenon in Asian countries (Maryana et al, 2011). The purpose of this study was to analyze the prevalence of burnout among the heads of secondary schools in KP; identify the causes of burnout and to develop burnout coping strategies. This study further examines the relationship between burnout, emotional intelligence, organizational commitment, and demographic variables (i.e., gender, age, qualification, experience). The sample of the study comprised of 400 heads (200 males and 200 females) of the secondary schools of KP. Stratified sampling technique with proportionate ratio was used to select the sample. The research instruments included demographic information sheet, Copenhagen burnout inventory, Wong and law emotional intelligence scale, Allen & Mayyer organizational commitment scale and lastly, a semi structured questionnaire followed by focus group discussions. Statistical analysis used in this study included percentage, t-test, ANOVA and correlation while thematic analysis was used ix for qualitative analysis. Significant findings confirmed the prevalence of moderate level of burnout among the heads. The results also revealed that there is a correlation between burnout, emotional intelligence and organizational commitment. Gender, age and education were not found significant while education was found having significant effects on personal burnout of the respondents. Experience was found having significant effect on prevalence of burnout. The results identified workload, community and reward as the major stressors. In the light of findings, inclusion of stress management in the curriculum, pre-service and in-service training programs, establishment of guiding and counseling wing in education department, and decentralization were proposed to reduce stress and prevent burnout among the heads of secondary schools of KP.
Gov't Doc #: 25347
Appears in Collections:PhD Thesis of All Public / Private Sector Universities / DAIs.

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