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Title: Antecedents of Employee and Organizational Ambidexterity Leading to Competitive Advantage: An Integrated Model
Authors: , Gul Bahar
Keywords: Management Sciences
Human Resource Management
Issue Date: 2021
Publisher: Shaheed Zulfikar Ali Bhutto Institute of Sciences & Technology, Karachi.
Abstract: The purpose of this study is to establish the empirical impact of ability and motivation enhancing human resource (HR) practices on employees’ ambidexterity through the mediation of employees’ goal-orientation and extrinsic motivation, the moderation of an ambidextrous manager, and opportunity-enhancing HR practices. For this purpose, the Information Communication Technology (ICT) industry of Pakistan was selected. In today's challenging business climate, the ICT industry, especially software companies, must strike a balance between the current and future demands of innovation. Organisational ambidexterity refers to the ability of an organisation to pursue these contradictory types of innovations concurrently. This study focused on the methods of developing ambidexterity at both employee and organisational levels. HR practices were studied by using contextual approach of ambidexterity, which allows employees to make decisions about a division of time between exploration and exploitation activities. These practices have a direct influence on goal orientation and extrinsic motivation of the employees, which further boosts employees' ambidexterity. The role of an ambidextrous manager is also examined as a facilitator. Also, the connection of employee-level and organisational-level ambidexterity was measured empirically in the presence of a moderator, that is, opportunity-enhancing HR practices. The connection between organisational ambidexterity and competitive advantage was also tested. The quantitative research methodology has been used and data was analyzed through AMOS software. The multistage proportionate stratified random sampling technique was used to collect data through a questionnaire from 600 respondents, including 480 employees and 120 managers of software companies. Positive relationships were hypothesised, and the results substantiated all proposed hypotheses. This study adds to the literature by proposing and investigating a multilevel model linking HR bundles to competitive advantage directly and indirectly through employees' goal and extrinsic motivation, employees' ambidexterity, and organisational ambidexterity in the presence of the ambidextrous manager. Moreover, this study will be helpful for decision-makers in Pakistan’s software industry to deal with the complex nature of ambidexterity to gain competitive advantage. Key Words: Ambidexterity, Competitive Advantage, HR practices
Gov't Doc #: 23546
Appears in Collections:PhD Thesis of All Public / Private Sector Universities / DAIs.

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