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Title: Study of Workplace Ostracism, Emotional Intelligence, Psychological Capital and Job Outcomes Among Employees of Health Care Sector in Sindh: A Mediation Moderation Analysis.
Authors: Ashraf, Muhammad
Keywords: Business And Management
Human Resource Management
Issue Date: 2021
Publisher: Shah Abdul Latif University, Khairpur
Abstract: Due to very much human nature, people always need to be associated with other fellows around and being care off. Once any feelings pertaining to depletion of belongingness is felt, such as the sense of being exclusion or ignorance makes all us feel negatively and usually translated such perception into various behaviors. Under such conditions the victims either try to restore the earlier position or exhibit negatively. The empirical evidences any working environment has termed such exclusion, and ignorance as workplace ostracism. Hence the objective of this empirical endeavor is to quantitatively analyze the impact of workplace ostracism on some selected job related outcomes. This job related outcomes include job performance, job stress; turnover intention and employee engagement. After validating and confirming the causal direct effect, the constructs emotional intelligence and psychological capital were introduced as intervening and interacting variables respectively, with the intention to explore if a worker having enough emotional stability could bristle the negative repercussions of workplace exclusion or workplace ostracism. The objective of the study along with mediation and moderation has been validated through the Affective Event Theory (AET). Based on extensive literature review it was revealed that AET has been used in various job related outcomes, however this study novel in terms of mediation, moderation and other selected job related outcomes along with AET. Through the cross sectional study, the data was collected from the employees engaged in various privately owned hospitals in Karachi. By setting exclusion and inclusion criterion sample size was computed using formula, hence the number of respondents to be the part of this study were 400 regular employees. The Co-Variance Based Structural Equation Modeling (CB-SEM) using Amos an analytical approach was used to test the hypotheses of the study. All the prior assumptions were ensured. For collection data closed-ended measurement scale has been adopted and validated for this study. The analytical outcome of the study reveals that workplace ostracism significantly and positively predicted the change in job stress and turnover intention, but viii significantly mediated by emotional intelligence and moderated by psychological capital. The results further reveal that workplace ostracism significantly and negatively associated with job performance among employees working in health care sector. The emotional intelligence and psychological capital significantly mediated and moderated the relationship of variables respectively. The significance of and practical implication of the study has been given. Key Words: Ostracism; Job Performance; Turnover intention; Emotional Intelligence; AET; SEM
Gov't Doc #: 23537
Appears in Collections:PhD Thesis of All Public / Private Sector Universities / DAIs.

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